We want you to feel confident in your purchase. Below you’ll find everything you need to know about returns, exchanges, and refunds. You can return your item within 30 days from the date your order is marked as delivered. To be eligible for a return:

<h1 id="isPasted">Returns &amp; Exchanges</h1><p style="font-family: Nunito Sans, sans-serif; font-size: 15px; color: rgba(92,92,92,0.75);">We want you to feel confident in your purchase. Below you&#x2019;ll find everything you need to know about returns, exchanges, and refunds.</p><h2 id="quick-summary">Quick Summary</h2><ul style="margin-left: 20px;"><li>30-day return window (from delivery date)</li><li>$30 restocking fee per order</li><li>Return shipping is paid by the customer</li><li>Items must be unused and in original packaging</li><li>Shipping costs are non-refundable</li></ul><h2 id="returns">Returns</h2><p>You can return your item within 30 days from the date your order is marked as delivered.</p><p>To be eligible for a return:</p><ul style="margin-left: 20px;"><li>The item must be unused</li><li>In its original packaging</li><li>With proof of purchase</li></ul><p>A $30 restocking fee applies per order. Return shipping costs are the responsibility of the customer. Shipping fees paid at checkout are not refundable.</p><p><a href="https://eeveve.com/pages/contact"><u>Start your return here</u></a></p><h2 id="exchanges">Exchanges</h2><p>If you would like to exchange your item, the same conditions as returns apply.</p><ul style="margin-left: 20px;"><li>Item must be unused and in original packaging</li><li>Customer pays return shipping</li></ul><p><a href="https://eeveve.com/pages/contact"><u>Start your exchange here</u></a></p><h2 id="refunds">Refunds</h2><p>Once your return has been received and inspected, your refund will be processed to your original payment method.</p><p>Please allow 5&#x2013;10 business days for the refund to appear in your account after processing.</p><p>If the item was a gift, the refund can be issued as an Eeveve Gift Card.</p><h2 id="damaged-or-incorrect-items">Damaged or Incorrect Items</h2><p>Please inspect your order upon delivery.</p><p>If your item is damaged, defective, or incorrect, contact us within 5 working days and include photos so we can resolve this quickly.</p><h2 id="non-returnable-items">Non-returnable Items</h2><ul style="margin-left: 20px;"><li>Sale items</li><li>Gift cards</li></ul>

Returns & Exchanges

You can start your return or exchange using the link below:. Start your return or exchange. Please make sure your item meets the return conditions before submitting your request.

<h1 id="start-a-return-or-exchange">Start a Return or Exchange</h1><p>You can start your return or exchange using the link below:</p><p><a href="https://eeveve.com/pages/contact"><u>Start your return or exchange</u></a></p><p>Please make sure your item meets the return conditions before submitting your request.</p>

Start a Return or Exchange

We’re sorry to hear something isn’t right. Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us within 5 working days. To help us resolve this quickly, please include:. Our team will review your case a

<h1 id="damaged-or-incorrect-item">Damaged or Incorrect Item</h1><p>We&#x2019;re sorry to hear something isn&#x2019;t right.</p><p>Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us within 5 working days.</p><p>To help us resolve this quickly, please include:</p><ul style="margin-left: 20px;"><li>Your order number</li><li>Clear photos of the issue</li></ul><p>Our team will review your case and provide a suitable solution as soon as possible.</p>

Damaged or Incorrect Item

We will do our best to answer your questions within 48 hours.

Reachable Monday through Friday from 9 a.m. to 5 p.m.

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