If you need help placing an order, read our step-by-step guide.

<p id="isPasted">Select the product of your choice</p><ol><li>Click &apos;Add to Cart&apos;.</li><li>You can continue browsing our collection by clicking &apos;Continue Shopping&apos;, or proceed to order by clicking &apos;Check Out&apos;. Fill in all your details below to complete the ordering process.</li><li>Changes to your order can be made before payment and confirmation.</li><li>Once the order is successfully placed, you will receive an order confirmation via email.</li></ol>

How do I place an order?

VISA - Mastercard - American expres - Paypal - Meta pay - Shop Pay - Apple Pay - Google Pay - Amazon Pay - Discover - Diners Club - Venmo. All prices listed are exclusive of Sales Tax which will be added at the checkout.

<p id="isPasted">VISA - Mastercard - American expres - Paypal - Meta pay - Shop Pay - Apple Pay - Google Pay - Amazon Pay - Discover - Diners Club - Venmo</p><p><br></p><p>All prices listed are exclusive of Sales Tax which will be added at the checkout.</p>

Which payment methods can I use?

It is possible that this confirmation has ended up in your spam folder of your email. If it is not in your spam, you can send an email. After placing an order, you will receive an order confirmation, including invoice details, via email. If you've cr

<h4 id="isPasted">I have not received an order confirmation by email?</h4><p>It is possible that this confirmation has ended up in your spam folder of your email. If it is not in your spam, you can send an <a href="https://eeveve.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact"><u>email</u></a>.</p><p><br></p><h4 id="where-can-i-find-my-invoices">Where can I find my invoices?</h4><p>After placing an order, you will receive an order confirmation, including invoice details, via email. If you&apos;ve created an account with us, you can also find all your invoices in the &apos;Invoices&apos; or &apos;Order History&apos; section within your account.</p>

Order Confirmation & Invoices

If you place an order and it has been completed and you want to change something, you can contact us via the contact form. Has your order already been shipped? Then unfortunately nothing can be changed about your order.

<p>If you place an order and it has been completed and you want to change something, you can contact us via the <a href="https://eeveve.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact"><u>contact form</u></a>. Has your order already been shipped? Then unfortunately nothing can be changed about your order.</p>

How can I report a change to my order?

The expected delivery time is specified both on the product page on our website and in the invoice that you receive via email. Once the products arrive, your package will be promptly shipped! All relevant confirmations will be sent to you by email. B

<h4 id="isPasted">I have placed a pre-order order. What can I expect now?</h4><p>The expected delivery time is specified both on the product page on our website and in the invoice that you receive via email. Once the products arrive, your package will be promptly shipped! All relevant confirmations will be sent to you by email.</p><p><br></p><h4 id="i-still-want-to-add-something-to-my-pre-order-is-that-possible">I still want to add something to my pre-order, is that possible?</h4><p>Before the expected delivery date, you can always write us via the <a href="https://eeveve.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact"><u>contact form</u></a> to add something to your order. This is no longer possible after the expected delivery date, because your package will then be on its way to the specified delivery address.</p><p><br></p><h4 id="when-can-i-expect-the-pre-order-at-home">When can I expect the pre-order at home?</h4><p>The expected delivery date is provided in the order confirmation. Should there be any changes to this date, we will promptly notify you. Once your pre-ordered item arrives at our warehouse, you will receive an email update confirming that your package has been shipped.</p>

Pre-order

We will do our best to answer your questions within 48 hours.

Reachable Monday through Friday from 9 a.m. to 5 p.m.

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Eeveve US

Orders & Payment

When can I expect my order at home?

Where can I track the status of my order?

There is damage to my package

Shipping policy

Shipping & receiving

I would like to exchange a product, is that possible?

I would like to return a product, is that possible?

Are there costs for returns?

When can I expect my money back?