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Eeveve US

<p>If you place an order and it has been completed and you want to change something, you can contact us via the <a href="https://eeveve.com/pages/help-center?hcUrl=%2Fen-US%2Fcontact"><u>contact form</u></a>. Has your order already been shipped? Then unfortunately nothing can be changed about your order.</p>

If you place an order and it has been completed and you want to change something, you can contact us via the contact form. Has your order already been shipped? Then unfortunately nothing can be changed about your order.

How can I report a change to my order?

Orders & Payment

How do I place an order?

Which payment methods can I use?

Order Confirmation & Invoices

Pre-order

When can I expect my order at home?

Where can I track the status of my order?

There is damage to my package

Shipping policy

Shipping & receiving

I would like to exchange a product, is that possible?

I would like to return a product, is that possible?

Are there costs for returns?

When can I expect my money back?

Return & Exchange

Warranty policy - Play mats

Warranty

Optimal use

Product safety

How do I assemble the play mat?

What sizes does the puzzle mat have?

Are the puzzle mats safe for children?

Will the play mat slide or disconnect during use?

Can there be heavy items on the puzzle mat?

What surface is the puzzle mat suitable for?

Can I buy individual tiles?

Are Eeveve play mats suitable for high-traffic areas?

Can I vacuum the play mat?

Are Eeveve mats waterproof and spill-resistant?

Can the mat be used in pet zones?

Do Eeveve mats work on carpets without coming apart?

Can I expand or rearrange my mat setup?

Are the materials safe for babies and toddlers?

Product information

Our story

Collaboration & affiliate program

Press & Collaborations

Return & refund policy

Privacy policy

Terms of service

Contact information

Policies & Terms of Service

How can I report a change to my order?Updated a year ago